duna
Use cases Clinics & doctors

Trusted content. Consultations booked from DMs.

Duna writes expert, compliant content your doctors approve, answers every DM in minutes and books consultations into your calendar. Clinical questions always go to your team.

Lead inboxInstagram DM
EKElif K.now

Hi, I'd like a consultation about laser treatment. Is next week possible?

Duna is replying

AI Sales TeamHi Elif! Dr. Aydın has Tuesday 14:00 or Wednesday 10:30 for a video consultation. Which suits you?

Tuesday please. Is it OK if I'm on acne medication?

Consultation bookedTue 14:00 · video call
Clinical question → handed to staff
What Duna takes off your plate

Three jobs off your front desk.

Content

Expert content, approved by your doctors

Procedure explainers, doctor Q&A Reels and aftercare tips, written in a calm, factual tone. Nothing goes live until your team approves it.

  • Laser FAQ carouselApproved by Dr. AydınApproved
  • Doctor Q&A Reel scriptMedical wording checkedIn review
  • Aftercare tips storyWaiting for your OKWaiting
Bookings

Consultations booked straight from DMs

Duna reads your real availability, offers open slots and books the consultation with a video link. Nothing is double-booked.

Consultation slots · this week
Tue10:0014:0016:30Wed10:3013:0015:00Thu09:3011:0017:00
Booked by DunaOfferedTaken
Safety

Clinical questions go to your team

Duna never gives medical advice. You set the rules, and anything clinical is handed to a person with the full conversation attached.

Your rules
  • Prices and opening hours: answer from your list
  • Medical or clinical questions: hand to staff
  • Before and after photos: never post without consent
  • Auto-publish without approval
A typical week

What Duna does for a clinic, day by day.

  1. Mon

    Drafts the week's posts and sends them for doctor approval.

  2. Tue

    Publishes the doctor Q&A Reel and answers consultation DMs.

  3. Wed

    Posts the aftercare carousel and replies to comments.

  4. Thu

    Follows up with people who asked but didn't book.

  5. Fri

    Sends your weekly report: reach, DMs and consultations booked.

  6. Sat

    Answers weekend DMs and offers slots for next week.

  7. Sun

    Prepares next week's calendar for Monday review.

Recommended setup

Growth, AI Sales Team and CRM.

Most clinics start here: enough content for trust, plus a front desk that books consultations and keeps your patient pipeline in your CRM.

  • Growth plan90 AI posts a month, 6 social accounts₺0/mo
  • AI Sales TeamAnswers DMs, books consultations₺0/mo
  • CRM integrationEvery lead logged automatically₺0/mo

Two add-ons together save 10% on the add-on total.

FAQ

Clinic questions, answered.

Will Duna give medical advice to patients?

No. Duna answers practical questions such as availability, prices you have approved and directions. Anything clinical is handed to your team with the conversation attached.

Can our doctors approve every post?

Yes. Every post starts in an approval queue. You can require approval from a specific person before anything is published.

Does Duna post before and after photos?

Only images you upload and mark as cleared for use. You stay responsible for patient consent, and Duna never publishes without approval.

How are consultation bookings kept accurate?

Duna reads your connected calendar in real time, only offers free slots and checks again before booking, so nothing is double-booked.

Fill your consultation calendar from social.

Tell us about your clinic. We'll come back with a sample week written in your voice.